Privacy Policy

Last updated: 22 July 2026

Golden Circle Senior Care (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

This policy applies to visitors of our website, families and clients who work with us for care services, and individuals we contact as part of our outreach efforts.

By using our website or services, you agree to the practices described in this policy.

Information we collect

We may collect the following types of information depending on how you interact with us.

Information you provide directly

  • Name, phone number, and email address
  • Mailing address
  • Information about your loved one’s care needs, health conditions, and daily routines
  • Payment and billing information, when applicable
  • Any other information you choose to share through our contact forms or consultations

Information collected automatically

  • IP address and browser type
  • Pages visited and time spent on our website
  • Referring website or source
  • Device and location information, where applicable

Information collected as part of outreach

If you are contacted by us as a prospective client or referral partner, we may collect publicly available contact information such as your name, business name, phone number, or email address for the purpose of introducing our services.

How we use your information

We use the information we collect to:

  • Respond to inquiries and schedule consultations
    Provide, coordinate, and improve our home care services
  • Match clients with appropriate caregivers
  • Communicate with families about care plans and scheduling
  • Process payments and manage billing
  • Send updates, newsletters, or marketing communications, where you have consented
  • Maintain the security and functionality of our website
  • Comply with legal obligations

We do not sell personal information to third parties.

Who we share information with

We may share information with:

  • Caregivers and staff directly involved in providing care to a client
  • Care Network professionals, such as nurses or therapists, when a referral is made with your knowledge
  • Service providers who support our operations, such as scheduling software, payment processors, or email platforms
  • Legal or regulatory authorities, when required by law

Any third party we share information with is expected to handle it responsibly and only for the purpose it was shared.

Health related information

Because our services involve non-medical home care, we may collect information about a client’s health, mobility, or care needs in order to build an appropriate care plan. This information is used solely to provide safe and effective care and is shared only with caregivers and professionals directly involved in that care.

Cookies and tracking

Our website may use cookies and similar technologies to improve your browsing experience, understand how visitors use our site, and support basic site functionality.

Data security

We take reasonable steps to protect personal information from unauthorized access, use, or disclosure. While we work to safeguard your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data retention

We retain personal information for as long as necessary to provide our services, meet legal obligations, and support legitimate business purposes. When information is no longer needed, we take steps to securely delete or anonymize it.

Your rights and choices

Depending on your location, you may have the right to:

  • Request access to the personal information we hold about you
  • Request corrections to inaccurate information
  • Request deletion of your information, subject to legal or contractual limitations
  • Opt out of marketing communications at any time

To exercise any of these rights, contact us using the information below.

Children’s privacy

Our services are not directed toward children, and we do not knowingly collect personal information from children under the age of 13 through our website.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact us

If you have questions about this Privacy Policy or how your information is handled, please contact us.

Email: info@goldencircle.com
Phone: (123) 456-7890
Address: 123 King Street, NY